TERMS OF USE
General Terms:
Welcome to the website www.emporiotex.com. By visiting our website, you agree to the following terms of use and commit to using our website and its web pages as these terms define. If you do not wish to be bound by the following terms of use, you cannot access our website or use our services.
Welcome to the website www.emporiotex.com. By visiting our website, you agree to the following terms of use and commit to using our website and its web pages as these terms define. If you do not wish to be bound by the following terms of use, you cannot access our website or use our services.
1.Business Information:
The services and products of www.emporiotex.com are provided by the company of Maria Lampropoulou. The exact details of our company are as follows:
Helcotex M.IKE
Wholesale of Women's Clothing 34 Kolokynthous St., Athens, 10436 Branch: 54 Thessalonikis St., 18233 Rentis VAT Number: 800955814 Tax Office: Athens ST Phone: 210 4250505
Showroom: 67 - 69 Kolokynthous St., Athens, 10436
Responsible for the e-shop: Savvas Tetradis
Wholesale of Women's Clothing 34 Kolokynthous St., Athens, 10436 Branch: 54 Thessalonikis St., 18233 Rentis VAT Number: 800955814 Tax Office: Athens ST Phone: 210 4250505
Showroom: 67 - 69 Kolokynthous St., Athens, 10436
Responsible for the e-shop: Savvas Tetradis
2.Object:
With these terms of use, the terms and conditions are determined under which Maria Lampropoulou provides the services of the online e-commerce store www.emporiotex.com to the consumer audience.
These terms are fully compatible with applicable European and Greek law, and users acknowledge the company's right to amend provisions of these terms to the extent that they do not concern binding legal obligations and without affecting vested rights.
With these terms of use, the terms and conditions are determined under which Maria Lampropoulou provides the services of the online e-commerce store www.emporiotex.com to the consumer audience.
These terms are fully compatible with applicable European and Greek law, and users acknowledge the company's right to amend provisions of these terms to the extent that they do not concern binding legal obligations and without affecting vested rights.
3.Definitions: For the purposes of these terms, the following definitions apply:
a) "Commercial communications": all forms of communication aimed at promoting, directly or indirectly, goods, services, or the image of a business, organization, or individual engaged in commercial, industrial, or craft activities or a legally recognized profession. Communications allowing direct access to the activity of the aforementioned business, organization, or individual, particularly the name of the sector or the email address, and communications concerning goods, services, or the image of the aforementioned business, organization, or individual, carried out independently of their will, especially without economic consideration, do not constitute commercial communications.
b) "Business": the company under the name "Helcotex M.IKE.", based at 34 Kolokynthous St., Athens, Attica.
c) "Website": the website accessible through the domain name www.emporiotex.com, including all its web pages.
d) "Consumer": any customer of our Business pursuing goals not included within the scope of their commercial or professional activity.
e) "Information Society Services": any service of the information society, i.e., any service usually provided for remuneration, by electronic means at a distance, and at the individual request of a recipient of services.
f) "Service provider": any natural or legal person providing an information society service.
g) "User": the online user of the website www.emporiotex.com.
b) "Business": the company under the name "Helcotex M.IKE.", based at 34 Kolokynthous St., Athens, Attica.
c) "Website": the website accessible through the domain name www.emporiotex.com, including all its web pages.
d) "Consumer": any customer of our Business pursuing goals not included within the scope of their commercial or professional activity.
e) "Information Society Services": any service of the information society, i.e., any service usually provided for remuneration, by electronic means at a distance, and at the individual request of a recipient of services.
f) "Service provider": any natural or legal person providing an information society service.
g) "User": the online user of the website www.emporiotex.com.
4.Items for Sale: The characteristics and other details of the products for sale are available, and you can find out about them by following the search instructions provided on our website and clicking on the name of the corresponding product.
5.Ordering Procedure:
The presentation of products and services on the website www.emporiotex.com constitutes an invitation for users to submit offers to purchase orders. Therefore, such presentation does not in any way bind the Company regarding the availability and sufficiency of the displayed products and services or the immediate execution of orders, except to the extent required by good faith and commercial customs. The sales contract for products/services between our Company and each respective consumer is concluded upon (a) submission of a relevant comprehensive order, which constitutes an offer, by the consumer, and (b) acceptance of this order by the Company through the dispatch of a corresponding electronic letter to the latter. This electronic letter is considered received by the consumer at the moment they gain access to it.
A detailed description of the procedure you need to follow in order to order products and/or services from the Company is provided extensively here. In any case, until the completion of the order, we provide you with technical means to identify and correct any errors during its electronic handling, such as the option to return to previous technical steps before final submission.
The prices listed within the website represent the exact selling price of the respective products and services, excluding transportation and service expenses, for which special mention is made during the order submission process.
Procedure for placing a valid order: A. The visitor of the website has the ability to place a valid order if they are legally capable according to the Greek Civil Code, i.e., if they have reached the age of eighteen and are not under legal guardianship regarding the conclusion of a sales contract. Orders can also be placed by representatives of legal entities. The company reserves the right to demand from the supervisor or guardian any orders placed by legally incapable individuals.
B. Placing an order requires: (a) completing a relevant form with the necessary information for the conclusion of the sales contract, (b) unconditional acceptance of the terms of the sales contract regarding the sold item, quantity, price including taxes and other expenses, the method of transaction processing, the time and place of delivery, (c) unconditional acceptance of these terms of use, which constitute an integral part of the contract. The acceptance of the above is accomplished by the electronic selection of "ACCEPTANCE" provided to the interested party by the website.
C. The method of payment of the price is chosen by the interested party and includes the option of cash on delivery or deposit into a bank account.
D. Placing an order constitutes the conclusion of a distance selling contract, applying the relevant legislative framework (Article 4 of Law 2251/1994, as amended and in force). The consumer is informed by the company before completing their order, before completing and submitting the relevant form about: (a) The name and address of the supplier's nearest store, (b) The payment method, (c) The terms and method of withdrawal, according to Article 4, par. 10 of Law 2251/1994, along with a withdrawal declaration template, (d) Information regarding post-sale service and existing commercial warranties.
With the submission of the order form, the consumer receives an online copy of the order, which they can save, containing the above (under 2.1.4. a-d) information and additionally: (a) The name and address of the supplier's nearest store, (b) The payment method, (c) The terms and method of withdrawal, along with a withdrawal declaration template, (d) Information regarding post-sale service and existing commercial warranties.
The prices listed in the relevant catalogs under each product do not include VAT, and www.emporiotex.com reserves the right to adjust prices without being obliged to inform the consumer.
Note: Customers outside the European Union may be subject to additional financial burdens due to differences in exchange rates, customs duties, etc., for which the company bears no responsibility.
6.Shipping Method, Time & Cost
Shipments are processed and executed from Monday to Friday.
Shipments within Greece
The prices listed within the website represent the exact selling price of the respective products and services, excluding transportation and service expenses, for which special mention is made during the order submission process.
Procedure for placing a valid order: A. The visitor of the website has the ability to place a valid order if they are legally capable according to the Greek Civil Code, i.e., if they have reached the age of eighteen and are not under legal guardianship regarding the conclusion of a sales contract. Orders can also be placed by representatives of legal entities. The company reserves the right to demand from the supervisor or guardian any orders placed by legally incapable individuals.
B. Placing an order requires: (a) completing a relevant form with the necessary information for the conclusion of the sales contract, (b) unconditional acceptance of the terms of the sales contract regarding the sold item, quantity, price including taxes and other expenses, the method of transaction processing, the time and place of delivery, (c) unconditional acceptance of these terms of use, which constitute an integral part of the contract. The acceptance of the above is accomplished by the electronic selection of "ACCEPTANCE" provided to the interested party by the website.
C. The method of payment of the price is chosen by the interested party and includes the option of cash on delivery or deposit into a bank account.
D. Placing an order constitutes the conclusion of a distance selling contract, applying the relevant legislative framework (Article 4 of Law 2251/1994, as amended and in force). The consumer is informed by the company before completing their order, before completing and submitting the relevant form about: (a) The name and address of the supplier's nearest store, (b) The payment method, (c) The terms and method of withdrawal, according to Article 4, par. 10 of Law 2251/1994, along with a withdrawal declaration template, (d) Information regarding post-sale service and existing commercial warranties.
With the submission of the order form, the consumer receives an online copy of the order, which they can save, containing the above (under 2.1.4. a-d) information and additionally: (a) The name and address of the supplier's nearest store, (b) The payment method, (c) The terms and method of withdrawal, along with a withdrawal declaration template, (d) Information regarding post-sale service and existing commercial warranties.
The prices listed in the relevant catalogs under each product do not include VAT, and www.emporiotex.com reserves the right to adjust prices without being obliged to inform the consumer.
Note: Customers outside the European Union may be subject to additional financial burdens due to differences in exchange rates, customs duties, etc., for which the company bears no responsibility.
6.Shipping Method, Time & Cost
Shipments are processed and executed from Monday to Friday.
Shipments within Greece
- Courier: The cooperating courier is ELTA COURIER. The limit for each package is up to 30 kg.
- Transportation: You inform us with full details in the relevant field about your preferred transportation method.
Shipments outside Greece
- Courier: The cooperating couriers are FEDEX, UPS, and DHL. The limit for each package is up to 30 kg.
- Transportation: You inform us with full details in the relevant field about your preferred transportation method.
The shipping time depends on the respective courier and transportation service. The shipping cost is always subject to agreement with the company.
7.Use and Intellectual Property Protection
Both the trade name, the trademark, and other distinctive features as well as the content of the website www.emporiotex.com and its individual web pages, which include but are not limited to text, graphics, sound, images, interface, overall presentation (look & feel), software, and the method of structuring thereof, are objects of exclusive intellectual and industrial property rights of the Company and are protected according to Greek, European, and international intellectual property law as well as Greek and European database protection law.
By way of exception, temporary acts of reproduction of the content of www.emporiotex.com are permitted, provided that they are transient or incidental and constitute an integral and essential part of a technological process, have the exclusive purpose of either a) transmitting a work to third parties through an intermediary or b) lawful use of a work or other protected subject matter, and have no independent economic significance.
In all other respects, no part of this website may be recorded, reproduced, translated, adapted, or otherwise transformed, distributed, leased, publicly performed, broadcast, publicly presented, or made available to the public in any other way without the explicit and written permission of the Company.
For the granting or denial of such permission, please contact us by sending an email to [email protected].
8.License of Use and User Obligations
Our company provides you with a limited license to access and use the website www.emporiotex.com, according to which you may use its content exclusively and only for personal, non-commercial purposes. Your use of the website should comply with the law, good faith, and fair practices, without violating our intellectual and industrial property rights or our rights arising from the database protection law, as described in these terms of use.
Any alteration or other intervention in the content or software of our website is not allowed, nor any attempt to undermine its technological integrity and functionality. Furthermore, the extraction, copying, and further use of part or all of the content of the website using data mining, robots, and similar data collection methods are prohibited. Additionally, the use of meta tags or other similar techniques of "hidden text" that consist of or contain the trade name, trademark, and other distinctive features of the Company is prohibited.
When you visit our website or send us an email, you communicate with us electronically and thereby consent to receiving electronic communications from us. You also have a duty of truthfulness regarding any personal or non-personal information you share with us, as well as the obligation and responsibility to maintain the confidentiality of your personal password and account.
9.Underage Users
By accepting these terms of use, you declare that you are eighteen (18) years of age or older. If you are under the age of eighteen (18) but over the age of thirteen (13), you have the right to use our services solely under the supervision of a parent or legal guardian who accepts these terms. Otherwise, you may not access our website or use our services, and correspondingly, our Company shall not be liable for such use.
If you are a parent or have custody of a minor who uses our website, you bear full responsibility for such use, including any financial obligations arising from it.
10.User Liability
Users agree and undertake not to use the online store for:
Both the trade name, the trademark, and other distinctive features as well as the content of the website www.emporiotex.com and its individual web pages, which include but are not limited to text, graphics, sound, images, interface, overall presentation (look & feel), software, and the method of structuring thereof, are objects of exclusive intellectual and industrial property rights of the Company and are protected according to Greek, European, and international intellectual property law as well as Greek and European database protection law.
By way of exception, temporary acts of reproduction of the content of www.emporiotex.com are permitted, provided that they are transient or incidental and constitute an integral and essential part of a technological process, have the exclusive purpose of either a) transmitting a work to third parties through an intermediary or b) lawful use of a work or other protected subject matter, and have no independent economic significance.
In all other respects, no part of this website may be recorded, reproduced, translated, adapted, or otherwise transformed, distributed, leased, publicly performed, broadcast, publicly presented, or made available to the public in any other way without the explicit and written permission of the Company.
For the granting or denial of such permission, please contact us by sending an email to [email protected].
8.License of Use and User Obligations
Our company provides you with a limited license to access and use the website www.emporiotex.com, according to which you may use its content exclusively and only for personal, non-commercial purposes. Your use of the website should comply with the law, good faith, and fair practices, without violating our intellectual and industrial property rights or our rights arising from the database protection law, as described in these terms of use.
Any alteration or other intervention in the content or software of our website is not allowed, nor any attempt to undermine its technological integrity and functionality. Furthermore, the extraction, copying, and further use of part or all of the content of the website using data mining, robots, and similar data collection methods are prohibited. Additionally, the use of meta tags or other similar techniques of "hidden text" that consist of or contain the trade name, trademark, and other distinctive features of the Company is prohibited.
When you visit our website or send us an email, you communicate with us electronically and thereby consent to receiving electronic communications from us. You also have a duty of truthfulness regarding any personal or non-personal information you share with us, as well as the obligation and responsibility to maintain the confidentiality of your personal password and account.
9.Underage Users
By accepting these terms of use, you declare that you are eighteen (18) years of age or older. If you are under the age of eighteen (18) but over the age of thirteen (13), you have the right to use our services solely under the supervision of a parent or legal guardian who accepts these terms. Otherwise, you may not access our website or use our services, and correspondingly, our Company shall not be liable for such use.
If you are a parent or have custody of a minor who uses our website, you bear full responsibility for such use, including any financial obligations arising from it.
10.User Liability
Users agree and undertake not to use the online store for:
- Sending, publishing, emailing, or otherwise transmitting any content that is illegal for any reason, causes illegal offense and harm to the Company or any third party, either infringes the confidentiality or privacy of information of any person.
- Sending, publishing, emailing, or otherwise transmitting any content that offends users' morals, social values, underage status, etc.
- Sending, publishing, emailing, or otherwise transmitting any content for which users do not have the right to transmit under the law or valid contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships, or covered by confidentiality agreements).
- Sending, publishing, emailing, or otherwise transmitting any content that violates any patent, trademark, trade secret, copyright, or other proprietary rights of third parties.
- Sending, publishing, emailing, or otherwise transmitting any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any software or computer hardware.
- Intentional or unintentional violation of applicable law or provisions.
- Harassment of third parties in any way.
- Collecting or storing personal data about other users.
Users also agree that all members, associates, employees, management, shareholders, and other partners of the Company are not liable for anything arising from third parties using the Company's website. Any use contrary to the above, in addition to any criminal or civil penalties, results in the discontinuation of services provided without notice.
11.Traders' Rights
A. Right of withdrawal. The consumer has the right to withdraw without justification within forty (40) calendar days, if no longer period has been agreed, returning the goods in their original condition, without incurring any expense, except for the return costs in case of no fault of the company. This deadline starts from the receipt of the products. In order to exercise the right of withdrawal, the consumer is obliged to complete and send the relevant withdrawal form provided to him during the ordering process. In case of exercising the right of withdrawal, the consumer is obliged to return the product immediately within its original packaging for return, simultaneously with the submission of the withdrawal statement, while the supplier is obliged to refund the amounts paid by the consumer within thirty (30) calendar days. The refund is made in the same way as the payment was made, except in the case of cash on delivery. In case the price has been charged to the consumer's credit card, the exercise of the right of withdrawal simultaneously results in the termination of the relevant tripartite contract between the consumer, the supplier, and the bank, without payment of compensation.
B. Right of replacement. The consumer has the right to request the replacement of the product if it was defective or does not correspond to the ordered product. In case of receiving a defective product or a product different from the one ordered, communication with the company must precede and the replacement must be sent on the day of receipt to the company. A prerequisite is that the products are in the condition in which they were received, and the consumer has the invoice or the retail receipt. We recommend careful inspection upon receipt to avoid receiving defective products or products that were not ordered. For hygiene reasons, the right of return does not include swimsuits, leggings, tights, bodysuits, and earrings. In any case, the maximum return period for submitting a replacement request cannot be extended beyond fifteen (40) calendar days from the date of receipt. Prior to any return, it is recommended to communicate with our company. The conditions for making the replacement of a defective product or a product that does not correspond to the order are as follows:
(a) Communication with the company within 24 hours of receiving the product to report the problem, at the phone number located in the "Contact" section of the Website or at the email [email protected]
(b) Submission of a completed product return request form found on the homepage of the online store, within the exclusive deadline of 40 days.
(c) If it is a product that does not correspond to the order, it must not have been used and must be within its original packaging in the condition in which it was received.
The new product will be sent within a period equal to the time of sending the original.
For orders from abroad, the company has the option of replacing or refunding the money.
12.Submitting a complaint
(a) Communication with the company within 24 hours of receiving the product to report the problem, at the phone number located in the "Contact" section of the Website or at the email [email protected]
(b) Submission of a completed product return request form found on the homepage of the online store, within the exclusive deadline of 40 days.
(c) If it is a product that does not correspond to the order, it must not have been used and must be within its original packaging in the condition in which it was received.
The new product will be sent within a period equal to the time of sending the original.
For orders from abroad, the company has the option of replacing or refunding the money.
12.Submitting a complaint
A.For every case where the consumer is not satisfied with the fulfillment of the order or for any other reason related to the online store of the website, he/she has the right, within forty (40) days from the presentation of the problem, to submit a complaint to the company, by completing the relevant complaint submission form at the following link and sending it to [email protected].
B. The consumer's complaint will be examined immediately, and the response will be sent to him/her by the company no later than ten (10) days from its receipt, at the email address. When examining the complaint, the company reserves the right to communicate with the consumer to clarify the circumstances that caused the reported problem. In this case, the consumer must facilitate by providing relevant information for the settlement of the issue.
C. For every case concerning the operation of the online store, the consumer, by accepting these terms of use, is obliged to follow the complaint submission procedure before choosing any legal action.
B. The consumer's complaint will be examined immediately, and the response will be sent to him/her by the company no later than ten (10) days from its receipt, at the email address. When examining the complaint, the company reserves the right to communicate with the consumer to clarify the circumstances that caused the reported problem. In this case, the consumer must facilitate by providing relevant information for the settlement of the issue.
C. For every case concerning the operation of the online store, the consumer, by accepting these terms of use, is obliged to follow the complaint submission procedure before choosing any legal action.
13. Hyperlinks
The creation of hyperlinks to our website's webpages is permitted, provided that it is not used to deceive the consumer public or damage the image of our Company, and provided that it does not present the contents of the website as part of another website foreign to it (such as framing techniques). Additionally, the use of the trademark (logo) of our Company, as it is posted on the website www.emporiotex.com, for the creation of a hyperlink to this website is not allowed without our explicit and written permission.
The website www.emporiotex.com may contain hyperlinks to websites owned by third parties, and therefore are not under the management of the Company, and there is no possibility for us to intervene in their content. For this reason, our Company assumes no responsibility for these websites and their content and does not provide any kind of guarantee to the users of www.emporiotex.com regarding them. If the owner or administrator of a website wishes to remove an existing hyperlink from our website to their website, they may contact us by sending an email to [email protected].
14.Advertisements
The website www.emporiotex.com may contain advertisements as well as the display of other material with advertising content, purpose, and nature.
The Company bears no responsibility towards its users for the content of these advertisements regarding any illegal acts or omissions, inaccuracies, or failure to comply with the laws and regulations of any country or the European Union regarding the content of these advertisements. This responsibility lies exclusively with the advertisers, sponsors, or creators of the advertised material.
15. Commercial Communications
The Company has the right to send electronic communications to its customers before, during, and/or after the registration process or the process of electronic ordering of products/services exclusively for the needs of executing and completing these procedures. In case any user communicates with us, our Company will make all necessary communications to them via email or other means for the purpose of responding to and, if possible, satisfying their requests.
16.International Jurisdiction and Applicable Law
For the resolution of any dispute arising between the company and our users/customers regarding this privacy policy and its subject matter, the courts of Athens are competent, and the applicable law is Greek law, without prejudice to the rules of conflict. If any part or provision of this agreement is held by a court of competent jurisdiction to be illegal, valid, or unenforceable, such event shall not affect the remainder of its provisions, which shall remain in full force and effect.
17. Contact
For any further information or request regarding the use of the website, you can contact our company as follows:
Helcotex M.IKE Wholesale Women's Clothing Distribution
34 Kolokynthous St. - Athens, PC 10436
Branch: 54 Thessalonikis St., 18233 Rentis
Tel: +30 210 4250505
Showroom: 67-69 Kolokynthous St. - Athens, PC 10436
Responsible for the online store: Savvas Tetradis
34 Kolokynthous St. - Athens, PC 10436
Branch: 54 Thessalonikis St., 18233 Rentis
Tel: +30 210 4250505
Showroom: 67-69 Kolokynthous St. - Athens, PC 10436
Responsible for the online store: Savvas Tetradis